# OmniSocials FAQ > OmniSocials is an AI-friendly social media management platform: plan, schedule, and publish across 11 platforms from one dashboard, with an MCP server so AI assistants like Claude and ChatGPT can manage posting through natural conversation. $10/workspace/month billed annually ($12/month billed monthly), 14-day free trial. This is the machine-readable version of [omnisocials.com/faq](https://omnisocials.com/faq), maintained for AI agents. For pricing detail see [omnisocials.com/pricing.md](https://omnisocials.com/pricing.md). ## Getting started **What is OmniSocials?** An AI-friendly social media management platform. From one dashboard you can plan, create, schedule, and publish content across all major social networks, track analytics, engage with your audience, and collaborate with your team. AI assistants like Claude or ChatGPT can connect via MCP to manage social media through natural conversation. **How do I get started?** Sign up for the 14-day free trial at [app.omnisocials.com/signup](https://app.omnisocials.com/signup), connect your social accounts, and start scheduling from the content calendar. **Do I need technical skills?** No. The interface is built for non-technical users, with guides and tutorials available. **Is there a free trial?** Yes, 14 days with full access to all features. ## Features - **AI management**: an MCP server connects Claude, ChatGPT, Cursor, and Windsurf. Ask your AI to draft posts, analyze top-performing content, schedule a week of posts, or find new content angles. Included with every plan, one-command setup for Claude Code or a JSON config for other MCP clients. - **Scheduling**: plan posts days, weeks, or months in advance across all connected accounts, with a visual drag-and-drop calendar. - **Content types**: posts, images, videos, carousels, Stories, and Reels, with per-platform variations. - **Analytics**: engagement rate, reach, impressions, follower growth, best posting times. - **Workspaces**: one workspace per brand or client, each with its own calendar, analytics, assets, and permissions. Each workspace connects exactly one account per platform (one Facebook Page, one Instagram account, one LinkedIn Page, and so on). - **Post previews**: see exactly how content will render on each platform before publishing. ## Supported platforms 11 platforms: Instagram, Facebook, LinkedIn (Profile and Page), YouTube, TikTok, X (Twitter), Pinterest, Threads, Bluesky, Mastodon, and Google Business. Instagram and TikTok support direct publishing including Stories and Reels via official platform APIs. ## Pricing & billing - $10/workspace/month billed annually, or $12/month billed monthly. Every feature included, no hidden fees, no tiers. - Payment methods: major credit cards, Google Pay, Apple Pay, iDEAL, processed via Stripe. - Cancel anytime from account settings; access continues until the end of the current billing period. - 14-day money-back guarantee: email support within 14 days of the first payment for a full refund. - Team members and client seats are billed as add-on organization seats at $10/month (annual) or $12/month (monthly) each. - Nonprofit and educational discounts are available; contact support with proof of status. Full pricing detail, cost examples, and the X usage-based credit system: [omnisocials.com/pricing.md](https://omnisocials.com/pricing.md). ## Security & privacy Social accounts connect via OAuth; OmniSocials never sees or stores social media passwords. Access tokens are encrypted. Data is protected with SSL/TLS in transit and encryption at rest. Access can be revoked at any time from OmniSocials or from the platform's own account settings (revoking stops any scheduled posts to that account from publishing). Personal data and content are never sold, rented, or shared with third parties for marketing. ## Team & collaboration Create an organization to invite team members, assign granular role-based permissions, and set up approval workflows (one or more required approvers per post, configurable per workspace; declined posts return to drafts). Clients can be invited to specific workspaces to review and approve content, and can receive scheduled reports. No hard limit on team size; each additional member is billed at the standard seat price. ## Technical & support - Email support with a typical response within 24 hours. - A native mobile app is on the roadmap; the web platform is fully responsive on mobile browsers. - Failed scheduled posts trigger an immediate notification with guidance to resolve the issue (common causes: expired platform connections, platform API issues). - Full REST API and MCP server included with every plan at no extra cost. ## More machine-readable pages - [llms.txt](https://omnisocials.com/llms.txt) - [Pricing](https://omnisocials.com/pricing.md) - [Support / contact](https://omnisocials.com/support.md) - [MCP server](https://omnisocials.com/mcp.md) - [REST API](https://omnisocials.com/api.md) - [Developer docs](https://docs.omnisocials.com/llms.txt)