# Connect your channels > Connect your social accounts to a workspace and keep the connections working. Last updated: 2026-10-23 | Canonical: https://omnisocials.com/help-center/getting-started/connecting-platforms A channel is a social account connected to a workspace. OmniSocials publishes to your channels and reads their comments, messages and analytics. This article covers which platforms you can connect, how to connect a channel, and how to fix a connection that stops working. ## Supported platforms Each workspace connects one account per platform. LinkedIn has two: one LinkedIn profile and one LinkedIn Page. - **Instagram**: posts, stories and reels - **Facebook** (a Facebook Page): posts, stories and reels - **LinkedIn Profile**: posts and carousels - **LinkedIn Page**: posts and carousels - **Threads**: posts and threads - **YouTube**: Shorts - **TikTok**: videos and photo posts - **Pinterest**: pins and carousels - **Bluesky**: posts and threads - **Mastodon**: posts and threads - **X**: posts and threads - **Google Business Profile**: updates, events and offers - **Telegram**: channel and group posts - **Discord**: posts to one channel of your server Platforms that are still in progress show as icons in a **Coming soon** row at the end of the channels list. You can't connect them yet. ## Before you connect Check these requirements first, so the connection works the first time: - **Instagram** needs a Business or Creator account. - **Facebook** needs a Facebook Page where you have admin permissions. - **LinkedIn Page** needs you to be an admin of the page. - **YouTube** needs a YouTube channel on the Google account you sign in with. - **Google Business Profile** needs at least one Business Profile location on the Google account. - **Telegram** needs you to be an admin of the channel or group. In a group, your admin rights need to include adding members. - **Discord** needs the **Manage Server** permission in the server for **Continue with Discord**. Without it, connect with a webhook URL of the channel. To connect or disconnect channels, your role needs the **Manage social channels** permission. Owners and admins have it. ## Connect a channel You can connect channels in three places: - In step 3 of onboarding, **Connect your socials**. Click a platform's tile to connect it. Connect at least one account, then click **Continue**. - From the sidebar: click the workspace name at the top, then click the channels button under the workspace (it shows the channel icons, or **Add your first channel**). The **Channels** window opens for the current workspace. - In Settings: under **Organisation**, click **Workspaces**, click a workspace and find **Social channels** on its **General** tab. The Channels window and the Settings page show the same list in three parts: **Needs attention** (connections that expired), **Connected** and **Add a channel**. To connect a channel: 1. Under **Add a channel**, click the platform. Each tile shows what you can post there, for example **Posts, Stories & Reels**. 2. If the platform asks for one more step first, such as a sign-in method or a server, complete it in the same window. 3. Sign in to the platform and allow the permissions OmniSocials asks for. 4. Back in OmniSocials, the Channels window opens with the new account marked **Just added**, and a message says which account connected. ![The Channels window of the OmniSocials workspace: LinkedIn Profile under Needs attention with a Reconnect button, the connected accounts under Connected, and YouTube, Pinterest, Mastodon, Google Business, Telegram and Discord under Add a channel, with the pointer on Pinterest](https://cdn.omnisocials.com/file/omnisocials-website-assets/help-center/getting-started/connecting-platforms/channels.webp) Some platforms ask for one more choice. Each choice opens in the Channels window, with a back arrow to the list: - **Facebook** asks how you sign in: **Sign in with Instagram** (marked **Recommended**, for a Page linked to an Instagram Business or Creator account) or **Sign in with Facebook** (for a Facebook Page you manage as an admin). Click **Continue with Instagram** or **Continue with Facebook**. If your sign-in gives access to more than one Page, choose the Page in **Choose a Facebook Page**. - **LinkedIn Page** asks you to pick the company page in **Choose a LinkedIn Page**. **LinkedIn Profile** connects your own profile. - **YouTube** asks you to pick a channel in **Choose a YouTube channel** if your Google account manages more than one. - **Google Business Profile** asks you to pick the location in **Choose a Google Business location** if the Google account manages more than one. - **Bluesky** asks for your **Bluesky handle**, for example username.bsky.social. Enter it and click **Continue**. - **Mastodon** asks for the **Server** your account is on, for example mastodon.social, or pick one of the suggested servers. Click **Continue**. - **Telegram** opens the OmniSocials bot in Telegram. Press **Start**, tap **Choose a channel** or **Choose a group**, and pick your chat. In a channel, Telegram adds the bot as an admin that can post. In a group, the bot joins as a member. See [Telegram](/help-center/integrations/telegram). - **Discord** opens **Connect Discord**. Click **Continue with Discord**, then choose your server and a text channel on Discord's own screen and press **Authorize**. Or click **Use a webhook URL instead** and paste the URL of a webhook you made in Discord. See [Discord](/help-center/integrations/discord). The onboarding step shows every platform as a tile instead: ![Onboarding step 3 of 5, Connect your socials: a tile for each of the 14 channels with Instagram, LinkedIn Page and X connected and the pointer on Facebook, and the Continue button below them.](https://cdn.omnisocials.com/file/omnisocials-website-assets/help-center/getting-started/connecting-platforms/connect.webp) > **Note:** Two connections affect the Social Inbox. To receive Instagram post mentions and tagged comments, also connect the Facebook Page linked to your Instagram account. The Instagram row shows **Connect Facebook for mentions** until you do. To see TikTok comments, click **Enable comments** in the TikTok row after you connect it. To learn more about a platform, see its article in the Integrations section, for example [Instagram](/help-center/integrations/instagram) or [LinkedIn](/help-center/integrations/linkedin). ## Manage connected channels Each connected account is a row under **Connected**, with its profile picture, its handle or name, and the platform below it, for example **Facebook Page**. Status lines follow on the same line, such as **Instagram mentions on**. The **...** menu at the end of the row has: - **Open on** and the platform, to open the account on the platform. - **Reconnect**, to sign in again and renew the connection. - **Disconnect**, to remove the channel from the workspace. ![A workspace's Social channels in Settings: LinkedIn Profile under Needs attention, expired on 9 Oct with 2 posts waiting and a Reconnect button, and the connected Facebook Page, Instagram, Threads, LinkedIn Page, TikTok, Bluesky and X accounts, each with a menu](https://cdn.omnisocials.com/file/omnisocials-website-assets/help-center/getting-started/connecting-platforms/manage.webp) ### Reconnect an expired channel A platform can end a connection, for example when its access expires or is revoked. When that happens: - The channel moves to **Needs attention** at the top of the list. Its row says **Expired** with the date, how many posts wait for the channel, and has a **Reconnect** button. - The workspace dropdown shows an amber ring on the channel's icon, **Reconnect** next to the workspace's channels and how many channels need a reconnect. The workspace picture at the top of the sidebar gets an amber dot. Click **Reconnect** and sign in to the platform again. Reconnect as soon as you can, because scheduled posts can't publish to an expired channel. After a successful sign-in, the row is marked **Reconnected**. Instagram, LinkedIn Profile and LinkedIn Page connections also show **Expires in** and a number of days when the connection is close to expiring. Click **Reconnect** in the row's **...** menu to keep it connected. ### Disconnect a channel 1. In the channel's row, click **...** and then **Disconnect**. 2. Read the confirmation. If scheduled posts still go to this channel, it tells you how many. Disconnecting turns the channel off in those posts, so they won't publish there. 3. Click **Disconnect**. Posts that are already published aren't affected, and you can connect the channel again at any time. > **Warning:** When you disconnect Pinterest, your Pinterest post history and analytics are deleted within 30 days. Reconnect before then to keep them. Disconnecting Discord never deletes the webhook in your Discord server. Delete it in Discord under **Server Settings** > **Integrations** > **Webhooks** if nothing else uses it. ## Troubleshooting - **You don't have permission to manage social channels**: ask your organization's owner or an admin for a role with the **Manage social channels** permission. - **X keeps asking you to log in**: open x.com in another tab and sign in there first, using your X password instead of Sign in with Google. Then come back and click X under **Add a channel** again. - **The wrong Instagram account connects**: log out of Instagram on instagram.com or switch to the right account there, then connect again. - **YouTube says the Google account has no channel**: create a channel on YouTube and connect again, or sign in with another Google account. - **Facebook or YouTube reports missing permissions**: connect again and keep every permission box checked in the platform's window. ## Up next - [Create a post](/help-center/creating-content/create-post) - [Content calendar](/help-center/creating-content/calendar) - [Social Inbox](/help-center/engagement/social-inbox)