Frequently asked questions

OmniSocials is an AI-friendly social media management platform that helps individuals, businesses, and agencies manage their social media presence efficiently.

From one centralized dashboard, you can plan, create, schedule, and publish content across 13 social networks, track analytics, engage with your audience, and collaborate with your team. You can also connect AI assistants like Claude or ChatGPT via MCP to manage your social media through natural conversation.

Getting started is easy. Simply sign up for our 14-day free trial.

Once you've created your account, connect your social media accounts, explore the content calendar, and start scheduling your first posts. Our intuitive interface makes it simple to get up and running in minutes.

Not at all. OmniSocials is designed with simplicity in mind. Our user-friendly interface makes it easy for anyone to manage their social media, regardless of technical expertise.

We also provide helpful guides and tutorials in the help center to help you make the most of all our features.

Yes. We offer a 14-day free trial that gives you full access to all features. A credit card is required to start it, and the first charge happens when the trial ends.

This gives you plenty of time to explore the platform and see how it can transform your social media workflow.

Yes. OmniSocials includes an MCP server that connects to AI assistants like Claude, ChatGPT, Cursor, and Windsurf.

You can tell your AI to draft posts based on an idea, analyze which content performs best, schedule a week of content, or find new content angles from your top posts. Your AI does the work, OmniSocials executes it.

It's included with every plan. Add the server URL, https://mcp.omnisocials.com, to your AI app, or run one command in Claude Code. See the MCP server page for every setup.

Absolutely. Scheduling is at the heart of what we do. You can plan and schedule posts days, weeks, or even months in advance across all your connected social accounts.

Our visual content calendar makes it easy to see your entire posting schedule at a glance and drag-and-drop to reschedule content as needed.

OmniSocials supports a wide variety of content types including regular posts, images, videos, carousels, Stories, and Reels.

You can also schedule different content variations for different platforms, optimizing your message for each network's unique audience and format.

Yes. We provide comprehensive analytics that track key performance indicators including engagement rates, reach, impressions, follower growth, and more.

Our reports help you understand what content resonates with your audience, the best times to post, and how your social media presence is growing over time.

Yes. With workspaces, you can manage multiple brands or clients from a single OmniSocials account.

Each workspace keeps calendars, analytics, assets, and permissions neatly separated so you can manage multiple brands without any overlap or confusion.

A workspace is a dedicated space for one brand or client where you plan, create, schedule, and analyze content.

Per workspace, you can connect exactly one account per supported platform (one Facebook Page, one Instagram account, one LinkedIn Page, and so on).

Workspaces keep calendars, analytics, assets, and permissions neatly separated so you can manage multiple brands without overlap.

The best posting times vary depending on your specific audience and platform. Generally, weekdays during lunch hours (11am to 1pm) and evenings (7pm to 9pm) tend to see higher engagement.

OmniSocials analytics can help you identify when your specific audience is most active, allowing you to optimize your posting schedule for maximum reach and engagement. Our guides list the best times for each network.

Yes. OmniSocials provides post previews that show you exactly how your content will appear on each platform before you publish.

This helps ensure your images are properly sized, your text doesn't get cut off, and everything looks perfect before it goes live.

We currently support Facebook Pages, Instagram (including Stories and Reels), LinkedIn Profile and LinkedIn Page (both connectable to the same workspace), YouTube, TikTok, Pinterest, Threads, Mastodon, Bluesky, X, Google Business, Telegram, and Discord. See them all on the channels page.

We're continuously adding new integrations based on user demand, so if there's a platform you'd like to see, let us know.

Yes. OmniSocials offers direct publishing to Instagram, including feed posts, Stories, and Reels.

Thanks to our official Instagram API integration, your content is published seamlessly without any manual intervention required.

Yes. You can schedule and publish TikTok videos directly from OmniSocials.

Plan your TikTok content strategy alongside your other social channels and maintain a consistent posting schedule across all platforms.

Yes, OmniSocials supports YouTube scheduling. You can upload and schedule videos to publish at optimal times for your audience.

Manage your entire video content strategy from our unified dashboard.

Absolutely. We're constantly expanding our platform support based on user feedback and market demand. The roadmap shows what comes next.

If there's a specific platform you'd like us to integrate, please reach out to us at support@omnisocials.com.

OmniSocials is $10 per seat a month when billed yearly, or $12 a month when billed monthly. Each workspace, teammate or client is a seat.

This includes all features: scheduling, analytics, team collaboration, and more. No hidden fees, no complicated tiers. See the pricing page for examples.

We accept all major credit cards (Visa, Mastercard, American Express), Google Pay, Apple Pay, and iDEAL.

All payments are processed securely through Stripe's encrypted payment system. You can update your payment method anytime in your account settings.

Yes, you can cancel your subscription at any time from your account settings.

If you cancel, you'll continue to have access to your account until the end of your current billing period.

You can try OmniSocials free for 14 days before you pay.

If something is not right after that, email support@omnisocials.com and we will help.

No hidden fees whatsoever. Our pricing is transparent and straightforward.

You pay per seat: each workspace, and each team member or client you invite into your organization. The one usage cost is on X: posts that contain a link use pass-through credits, about $0.20 per post, because X charges for them.

No. OmniSocials costs the same for everyone: $10 per seat a month billed yearly, or $12 billed monthly. That is less than most tools charge after their nonprofit discount, and there is nothing to apply for. The nonprofit page compares the prices.

Absolutely. Security is our top priority. We use industry-standard OAuth protocols for social media connections (Telegram connects through the OmniSocials bot instead, with no password or token to share, and Discord through Continue with Discord or a webhook URL you paste), which means we never see or store your social media passwords.

Your access tokens are encrypted using advanced encryption and stored securely.

We employ multiple layers of security including SSL/TLS encryption for all data in transit, encryption at rest for stored data, and regular security audits.

We follow industry best practices to ensure your data is always protected.

Yes, you can revoke access at any time, either directly from within OmniSocials or from your social media account settings.

Please note that revoking access will prevent any scheduled posts from being published to that account.

Absolutely not. We never sell, rent, or share your personal data or content with third parties for their marketing purposes.

Your data is yours. We only use it to provide and improve our services. You can read our full Privacy Policy for more details.

Yes. Every account comes with its own organization, so you can invite team members and clients right away, create teams, and assign roles with granular permissions.

Everyone except the organization owner uses a seat: $10 per user a month billed yearly, or $12 billed monthly. Your organization pays for the seats. The people you invite pay nothing, and anyone can join as many organizations as they are invited to.

Approval workflows let you require one or more approvers to review a post before it's published.

Configure them per workspace and choose who must approve: teammates, managers, or clients. Approvers are notified and can approve or decline with feedback.

Declined posts return to drafts so you can make revisions. You can make approvals mandatory for specific roles or channels. More on the collaboration page.

Absolutely. You can invite clients to specific workspaces, manage their permissions, and set up approval workflows.

Clients can review scheduled content, approve or request changes, and you can even send them weekly or monthly reports.

OmniSocials offers granular permission controls. You can create custom roles and assign specific permissions to each team member.

Control who can create, edit, schedule, or publish content. You can also restrict access to specific workspaces.

There's no hard limit on team members. You can add as many team members as your organization needs.

Each team member is a seat, at the same price as a workspace: $10 a month billed yearly, or $12 billed monthly.

Chat with the team on the support page, or email support@omnisocials.com. A real person replies, typically within 24 hours.

We're constantly expanding our support options and help resources to better serve you.

There is no native mobile app yet. It is on the roadmap, and the web app works in mobile browsers.

In the meantime, our web platform is fully responsive and works great on mobile browsers, so you can manage your social media on the go.

In the rare case that a post fails to publish, we'll notify you immediately so you can take action.

Common causes include expired social media connections or platform API issues. We provide clear guidance on how to resolve any issues, and you can retry only the channels that failed.

Yes. OmniSocials has a full public API, SDKs in 8 languages, a CLI, and an MCP server with 56 tools that lets AI assistants like Claude, ChatGPT, Cursor, and Windsurf manage your social media.

With MCP, you can tell your AI to draft posts, schedule content, analyze performance, and more through natural conversation. It's included with every plan at no extra cost.

Our support team is here to help. You can reach us at support@omnisocials.com.

We typically respond within 24 hours and are always happy to answer any questions you have.