Answer X DMs automatically

Answer DMs on X automatically

Your automations now work on X. When someone sends your X account a DM, OmniSocials answers with your message within a few seconds, once per person. Answer every first message, or only the messages with a keyword such as PRICES.

Open Automations and choose Answer DMs automatically, the automation for X. It runs while X DMs are on, and you can turn them on from the editor. Each new DM uses 1 credit and each answer 2 credits, the same as in the Social Inbox.

Inside X's rules

X allows automatic DMs only to people who wrote to you first, and every person must be able to stop them. So OmniSocials answers DMs only, never replies or mentions, and every automatic answer ends with "Reply STOP to stop automatic messages." A person who answers STOP gets no automatic message from your account again.

To use a keyword on X, ask for it in your post: "DM us GUIDE and we send you the guide."

Messages in encrypted X Chat conversations do not reach apps, so the automation cannot answer those.

Improved

• No answers lost at the send limit - when an automation reaches the hourly send limit of Instagram, Facebook or X, the next answers wait and go out when there is room again, within the hour. Before, they were skipped.
• X DMs turn back on after a top-up - when your credits run out, X DMs pause. They now turn back on by themselves after a top-up, and while X DMs are on, OmniSocials warns you when fewer than 50 credits are left.
• Automatic answers in the inbox - the Social Inbox marks the X DMs that an automation sent.
• X automations in the API - the public API, the MCP server, the CLI and the SDKs take x as the channel of an automation.