Schedule posts
Scheduling lets you prepare posts ahead of time and have OmniSocials publish them at the moment you choose. This article explains the schedule dialog, time zones, per-channel times and how to change or cancel a scheduled post.
Schedule a post
- Create your post, story or reel in the editor. See Create a post.
- Click Schedule Post at the top right. For stories and reels the button reads Schedule Story or Schedule Reel.
- Next to On, pick the date. Days that already have posts show dots, so you can spread your posts out.
- Next to At, pick the hour and minute, and AM or PM if you use the 12-hour clock.
- Check the channels under Channels.
- Click Schedule Post at the bottom of the dialog.
To plan the post without publishing it, click Save as draft instead. The draft keeps the date and time you picked, shows on the calendar with a dashed outline and doesn't publish until you schedule it.
The dialog opens on the next quarter hour that's at least 5 minutes away. You can't pick a date in the past. If the time you picked has passed, the dialog says This time has passed. and offers a button to switch to the next quarter hour.
After you schedule the post, OmniSocials opens the calendar, where the post appears on its day.
Use the best time to post
Under the date and time, Best time to post suggests a time slot. Click Use to apply it, or click the link next to it (for example 2 more) to see other suggestions.
The suggestions come from your workspace's posting history. While that history is still short, they're based on industry averages, and the list of suggestions says so.
Set the time zone
All times in OmniSocials use the time zone in your preferences, wherever you are.
- Click your name at the bottom of the sidebar, then Settings.
- Click Preferences.
- Open Time zone and choose Automatic (your browser's time zone) or a fixed time zone.
The schedule dialog doesn't have its own time zone setting. Change the preference before you schedule a post for another time zone.
Give channels their own time
- In the schedule dialog, turn on Different time per channel.
- Set a time for each channel that needs one. The other channels keep the post time.
- Click Schedule Post.
Each channel with its own time becomes a separate post, linked to the others. On the calendar, linked posts show a link icon. To give every channel the post time again, click Use the post time for all.
Send a post for approval
If your workspace uses approval workflows, choose one under Approval workflow in the schedule dialog. The button then reads Ask for approval, Save as draft goes away, and the post publishes after it's approved. See Approval workflows.
Schedule from the calendar
- Right-click a day on the calendar.
- Choose Schedule Post, Schedule Story or Schedule Reel.
The editor opens with that day filled in. You can't schedule on days in the past.
Change a scheduled post
To edit the content, click the post on the calendar or under Scheduled on the Posts page. The editor shows when the post publishes, for example Publishes Tue 13 Oct, 9:00 AM, next to Save changes. Make your changes and click Save changes. The post keeps its date and time, and you stay in the editor.
To pick another time in the editor, click the publish time, or click the arrow on Save changes and choose Change date and time. The schedule dialog opens as Reschedule Post: pick the new date and time and click Reschedule Post.
To change only the date and time from the calendar:
- On the calendar, hover over the post.
- Click the calendar icon (Reschedule post).
- Pick a new date and time.
- Click Reschedule.
You can also drag a scheduled post to another day on the calendar. It keeps its time of day. You can drop it on today or a later day.
Unschedule or delete a post
Open the post and click the arrow on Save changes:
- Turn into draft: the post becomes a draft that keeps its date. It shows on the calendar with a dashed outline and won't publish until you schedule it again.
- Delete post: in Delete Scheduled Post, click Delete. For a post that's linked to others, you can also delete the linked posts.
- Post now: publishes the post right away instead of at its time.
Posting limit
A workspace can publish up to 5 posts within an hour. When a new post would go over that limit, OmniSocials tells you the nearest times you can use instead. A post that goes to several channels at the same time counts as one post.
When a post fails
On the calendar, a post that couldn't publish shows Failed. A post that published to some channels and failed on others shows Warning.
- Click the post to open its details. The error for each channel is listed there.
- Fix the cause, for example reconnect a channel whose connection expired.
- Click Retry Failed Platforms.
You can retry a channel up to 3 times.