Manage workspaces

Workspaces keep the channels, posts and analytics of each brand or client apart. You manage them on the Workspaces page in your organization's settings. This article covers creating, editing and deleting workspaces, and changing your organization's name and logo.

Open the Workspaces page

1. Click your name at the bottom of the sidebar, then Settings.
2. Click Workspaces. If you belong to more than one organization, choose it in the switcher above the organization pages first.

The page lists your organization's workspaces with their Connected channels and Your role. Next to Create workspace, a ring and a line such as 3 of 3 workspaces show how many of your workspace seats are in use. The ring turns amber when all seats are in use.

You only see the workspaces you're a member of. If the organization has others, a note under the list says how many.

Create a workspace

1. On the Workspaces page, click Create workspace. You can also click the workspace name at the top of the sidebar and then New workspace.
2. Under Create workspace for:, check that your organization is selected.
3. Optionally, upload a Brand Icon.
4. Enter a Workspace Name.
5. Click Create Workspace.

OmniSocials switches you to the new workspace, which starts without connected channels. You need the Create workspaces permission.

Each workspace is a paid seat. If all your workspace seats are in use, the Add more workspaces window opens instead, where someone with the Manage billing permission can add a seat. To learn more, see Billing and subscription.

Edit a workspace

Click a workspace on the Workspaces page to open it. Its page has these tabs:

• General: the workspace's icon and name, Social channels, where you connect and manage its channels, and Danger zone, where you delete the workspace.
• Members: the people from your team who can open this workspace. You change their access on the Team page.
• Clients: the clients who review the posts of this workspace.
• Approval workflows: who approves posts in this workspace before they go out. Click New workflow to add one.
• API: the API keys that can only reach this workspace.

To change the name or icon:

1. On the General tab, click Upload icon to choose a new icon (JPG or PNG, up to 2 MB), or edit the Workspace name.
2. Click Save changes.

To choose who can access a workspace, use the Team page. Owners and admins can access every workspace. To learn more, see Manage your team.

Delete a workspace

1. Open the workspace. On the General tab, under Danger zone, click Delete workspace.
2. Type the workspace's name to confirm.
3. Click Delete Workspace.

You need the Delete workspaces permission, and you can't delete your only workspace. Deleting a workspace doesn't lower your number of workspace seats. To pay for fewer workspaces, click Adjust limit under Workspaces on the Billing page.

Change your organization's name and logo

1. Click your name at the bottom of the sidebar, then Settings.
2. Click General. If you belong to more than one organization, choose it in the switcher above the organization pages first.
3. Change the Organisation name, or click Upload logo under Organisation logo.
4. Click Save changes.

You need the Adjust organisation details permission. Without it, the page is view-only.

Up next

• Manage your team
• Connect your channels